In line with the commitment to continuously enhance organizational performance and service delivery, the Commission on Higher Education โ€“ Caraga (CHED Caraga) conducted the ISO 9001:2025 Quality Management System (QMS) Foundation Course on July 1-2, 2025 at Amarah Hotel, Butuan City.

The two-day training was attended by CHED Caraga personnel from across different sections. It aimed to deepen their understanding of the principles, structure, and requirements of the ISO 9001:2025 standard. The course served as a capacity-building initiative to support the Commissionโ€™s ongoing quality management efforts and strengthen the implementation of an efficient, transparent, and customer-focused service culture within the Commission.

While CHED Caraga is among the three (3) CHED Regional Offices which have already been ISO Certified, the office fully supports the Commissionโ€™s goal of establishing the One CHED QMS, a unified Quality Management System (QMS) across all its regional offices and processes.

Dr. Criseldo C. Calinawan, Education Supervisor II of CHED Caraga, and Ms. Ma. Theresa N. Magdolot, (ES II) of CHED Region XII acted as the Resource Speakers for this activity.

Through this foundational course, CHED Caraga expresses its dedication to upholding quality assurance mechanisms and developing a mindset for continuous improvement among its personnel in pursuit of excellent public service.

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